An IoT and ERP platform to help SMEs monitor and optimise production

Challenge

In Kosovo, most manufacturing companies operate with limited automation and low data visibility, relying on manual systems that lead to frequent downtime, energy waste, and inefficiencies. SMEs cannot afford expensive international smart factory solutions, leaving them behind in digital transformation.

Innovative solution

Dio Smart addresses this challenge by offering an affordable, locally tailored IoT-based solution that enables manufacturers to monitor performance, reduce waste, and improve productivity in real time.
It introduces Kosovo’s first modular smart factory system that integrates IoT sensors, programmable logic controllers (PLCs), and the DIO-IOT™ software platform to help manufacturers track performance and efficiency in real time. The platform provides automated monitoring of machine productivity, downtime, and energy consumption, while future upgrades include ERP integration for seamless data flow across operations. Through a flexible and affordable subscription model, Dio Smart makes advanced digital manufacturing tools accessible to SMEs, driving industrial modernisation and sustainable production in Kosovo.

Impact

• Improved productivity for 8 additional manufacturing companies, by using the Dio Smart IoT system
• Adoption of Dio Smart’s monitoring and automation solutions by 17 new clients
• 30% average increase in customer productivity achieved through real-time data monitoring (from 5% baseline)
• 20% improvement in energy efficiency per unit of production achieved across client factories (from 5% baseline)
• 20% reduction in average machine downtime through continuous performance tracking (from 5% baseline)
• 5 new jobs created
• 4-stage CO₂ monitoring dashboard designed, developed, piloted, and launched for client use